2020 Ford MUSTANG - Ratings, Complaints and Recalls

The 2020 Ford Mustang 2 DR RWD has achieved an outstanding overall safety rating of 5 out of 5. This rating is consistent across various crash tests including front crash, side crash, and rollover scenarios. The vehicle is equipped with standard electronic stability control, providing an additional layer of safety and control for the driver. Additionally, it offers optional forward collision warning and lane departure warning systems, further enhancing its safety features.

However, it is notable that there have been 47 complaints reported about this model, indicating potential issues that owners have experienced. Furthermore, there have been 6 recalls on the vehicle, highlighting the manufacturer's commitment to addressing any safety concerns promptly. Overall, despite the reported complaints and recalls, the 2020 Ford Mustang demonstrates excellent safety capabilities with its high safety ratings and advanced safety technologies.

Top stats at a glance

Complaint Count

47

Recall Count

6

Investigation Count

1

Safety Rating

5/5

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Safety Features

2020 Ford Mustang 2 DR RWD Safety Features

Here are the safety features that come as standard on the 2020 Ford Mustang 2 DR RWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Optional
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2020 Ford Mustang 2 DR RWD Safety Ratings

Here we have the crash and rollover ratings for the 2020 Ford Mustang 2 DR RWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2005 Score 2020 Score 2024 Score
Overall Front Crash Rating Not Rated 5 Not Rated
Front Crash Driver Side Rating 5 5 Not Rated
Front Crash Passenger Side Rating 5 5 Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2005 Score 2020 Score 2024 Score
Overall Side Crash Rating Not Rated 5 Not Rated
Side Crash Drivers Side Rating 4 5 Not Rated
Side Crash Passenger Side Rating Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Front Not Rated 5 Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated 5 Not Rated
Overall Side Barrier Rating Not Rated 5 Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2005 Score 2020 Score 2024 Score
Rollover Rating Not Rated 5 Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip
Side Pole Crash Rating Not Rated 5 Not Rated

Complaints for the 2020 Ford MUSTANG

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"on 8/29/2020 a ford agency located in miami, fl sold me my 2020 ford mustang vehicle with a factory defect in the brake system and they did not make the participation in time to correct the mechanical defect of my vehicle according to to nhtsa. the truth is that i had an accident in the city of miami, fl on 10/29/2020 8:27 pm going up the exit ramp 826 palmeto expressway in the city of miami, fl with the total loss of my vehicle shooting the bags of air. the accident occurred because the police proceeded to stop the traffic in a preventive way and suddenly because a motorized caravan was passing all the vehicles we had to apply the brake with the misfortune that my vehicle due to the failure in the braking system with who sold it to me, the brake line broke causing this damage to my car, the collision from the rear with a truck. i attach photos of the breakage of the brake lines, photos of my vehicle's condition, a letter issued by the accident clinic where i keep doing rehabilitation therapy and a police report."
Components Involved: SERVICE BRAKES
Date of incident: 2022-05-10

Complaint:
"brake pedal brackets that broke during emergency breaking"
Components Involved: SERVICE BRAKES
Date of incident: 2020-04-09

Complaint:
"manufacturer recall 20s52 and nhtsa recall 20v573 notified walker ford, fl, no action being taken."
Components Involved: SERVICE BRAKES
Date of incident: 2022-01-09

Complaint:
"tl* the contact owns a 2020 ford mustang. the contact stated that while depressing the brake pedal, the vehicle failed to immediately stop. the cause of the failure was not determined. the vehicle was not diagnosed nor repaired. the manufacturer and ricart ford located at 4255 s hamilton rd, groveport, oh 43125, were notified of the failure. the failure mileage was 3,000. the vin was not available."
Components Involved: SERVICE BRAKES
Date of incident: 2022-06-09

Complaint:
"i made a safe driving training with my new 2020 ford mustang gt (eu model) (as i do for every new car i bought). during the first break training (emergency braking from 50km/h (~31mph) to 0 ) the break pedal broke. luckily just right before the vehicle stops and not at the beginning of the maneuver. it was not possible to move the vehicle anymore, as the pedal was loose now and braking not possible anymore. i think maybe other batches of this plastic break-pedal holders might be affected (please see attached pictures)."
Components Involved: SERVICE BRAKES
Date of incident: 2021-07-07

Complaint:
"while driving straight at approximately 65 mph heavy pressure was applied to brake pedal causing the bracket holding the brake pedal lever to snap. the brake pedal then sunk to the floor causing the brakes to no longer be functional. the entire brake pedal assembly was then dangling from the one of it's connection points. a piece of the pedal bracket had snapped from the pivot point and was then loose on the floor of the vehicle. emergency brake had to be applied to stop the vehicle and luckily there was no accident caused. this is a serious issue and could have caused a fatal accident."
Components Involved: SERVICE BRAKES
Date of incident: 2021-09-08

Recalls for the 2020 Ford MUSTANG

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"ford motor company (ford) is recalling certain 2020 mustang vehicles equipped a forward-looking camera. the camera may be misaligned to the vehicle and features that are dependent on the camera such as pre-collision assist, adaptive cruise control, lane keeping system, driver alert, and auto high beam control may not function as intended."
Consequence:
If the driver is unaware that the Pre-Collision Assist feature is not operating effectively, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Remedy:

Ford will notify owners, and dealers will perform the Lane Departure Warning System camera alignment procedure, free of charge. This recall began June 17, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S26.

Component(s) Involved: FORWARD COLLISION AVOIDANCE > SENSING SYSTEM > CAMERA
Date of incident: 2020-05-27

FORD Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

FORD ranks 1 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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