2021 Mazda CX-30 - Ratings, Complaints and Recalls

The 2021 Mazda CX-30 SUV FWD has an impressive overall safety rating of 5, which is the highest possible score. This vehicle excels in various crash tests including front crash, side crash, and side pole crash ratings, all scoring a perfect 5. Additionally, it comes equipped with standard electronic stability control, forward collision warning, and lane departure warning systems, enhancing its safety features.

In terms of recalls and complaints, the Mazda CX-30 has 2 recalls and 69 complaints reported. While the recalls indicate issues that need attention, it's important to note that the overall safety rating remains high, and the inclusion of advanced safety technologies further boosts the car's safety profile. It is advisable for owners to address the recalls promptly to ensure optimal safety performance.

Top stats at a glance

Complaint Count

69

Recall Count

2

Investigation Count

0

Safety Rating

5/5

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Safety Features

2021 Mazda CX-30 SUV FWD Safety Features

Here are the safety features that come as standard on the 2021 Mazda CX-30 SUV FWD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

Standard
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Standard

2021 Mazda CX-30 SUV FWD Safety Ratings

Here we have the crash and rollover ratings for the 2021 Mazda CX-30 SUV FWD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2020 Score 2021 Score 2024 Score
Overall Front Crash Rating 5 5 5
Front Crash Driver Side Rating 5 5 5
Front Crash Passenger Side Rating 5 5 5

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2020 Score 2021 Score 2024 Score
Overall Side Crash Rating 5 5 5
Side Crash Drivers Side Rating 5 5 5
Side Crash Passenger Side Rating 5 5 5
Combined Side Barrier Pole Rating - Front 5 5 5
Combined Side Barrier Pole Rating - Rear 5 5 5
Overall Side Barrier Rating 5 5 5

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2020 Score 2021 Score 2024 Score
Rollover Rating 4 4 4
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result No Tip No Tip No Tip
Side Pole Crash Rating 5 5 5

Complaints for the 2021 Mazda CX-30

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"the contact owns a 2021 mazda cx-30. the contact stated that while the contact's wife was driving at an undisclosed speed, several unknown warning lights illuminated. the contact stated that the vehicle decelerated to 20 mph. the contact's wife drove the vehicle to a safe location and parked the vehicle. the vehicle was towed to an independent mechanic, but the mechanic was unable to duplicate the failure. the contact stated that the independent mechanic reset the codes and the vehicle operated as intended; however, the failure recurred. the vehicle was taken to the dealer and the contact was informed that the battery needed to be replaced. the battery was replaced but the failure reoccurred. the vehicle was taken back to the dealer where it was diagnosed with a failed map sensor. the contact was informed that the map sensor needed to be replaced. the vehicle remained with the dealer for nineteen days and the map sensor was replaced. the vehicle was repaired; however, the failure reoccurred. the vehicle was taken back to the dealer where it was diagnosed with needing a software update. the vehicle was at the dealer for another 34 days and the software update was completed and the pcm was replaced. the vehicle was repaired but the failure reoccurred. the contact stated that the failure had been persistent. the vehicle was not diagnosed or repaired by an independent mechanic or dealer. the manufacturer was made aware of the failure but provided no assistance. the failure mileage was approximately 36,500."
Components Involved: ENGINE
Date of incident: 2025-07-01

Complaint:
"engine is burning an excessive amount of oil. after numerous times to the dealership mazda has finally okay the "fix" to be done to the car. what this "fix" is i do not know."
Components Involved: ENGINE
Date of incident: 2024-10-11

Complaint:
"low engine oil level since i bought it in september 2021. i’ve had it at the dealer three times and they’ve said there are no codes on the car but they are on my mazda app. they want me to drive it over a hour away with low oil to prove to them that the engine oil is low. i did this, shut the car off, the light went off and when the engine oil level was checked it read one quart low."
Components Involved: ENGINE
Date of incident: 2023-08-12

Complaint:
"“low engine oil level” light comes on periodically for last several hundred miles. dipstick show oil level to be appropriate."
Components Involved: ENGINE
Date of incident: 2025-03-08

Complaint:
"the engine oil light came on several times on different days, saying that the engine oil level is low. but i had the car checked twice and there is nothing wrong the engine oil level."
Components Involved: ENGINE
Date of incident: 2024-10-08

Complaint:
"i would like to report that i am not feeling safe driving my 2021 mazda cx-30 premium anymore. my vehicle is affected by the mazda technical service bulletin 01-003/23,. subject: engine oil level warning light on with dtc p250f:00 due to low engine oil level this is a known issue by mazda! it results in an oil consumption increase due to damage of the valve seals on the exhaust side. the first time the engine warning light with the message "engine oil level low" was displayed on may 20, 2023. the earliest appointment to get this issue diagnoised and repaired was on 06/30/2023 at the mazda dealer in augusta, me. they diagnosed the issue but were not able to repair it, since they don't have the required level of technician as outlined in tsb 01-003/23. i then had to reach out to another mazda dealer, thompson mazda in waterville, me. they ignored my complaint over the phone, not accepting that this issue was already corectly diagnosed by the other mazda dealer in augusta, me. i contacted mazda of north america customer relations but didn't get any support so far. they told me the earliest date to get the vehicle diagnoesed and possibly repaired would be end of september. i told them that this is unacceptable and i don't feel safe driving the vehicle with this known issue."
Components Involved: ENGINE
Date of incident: 2024-08-05

Complaint:
"the low engine oil warning light keeps coming on, and there’s appears to be no visible leak. i add about a quart each time this happens and it does fine for a while. the last time i took it to the dealership, i told them about it. they just said they didn’t see a leak and not to worry about it. ultimately the issue is how will this impact the longevity of my engine?"
Components Involved: ENGINE
Date of incident: 2024-07-01

Complaint:
"i purchased a mazda cx-30 october 2021 - in april of 2022 the oil light came on mileage 4,672 and i decided to have just have the oil changed at hello mazda of san diego. they said they wouldn't charge me for the oil only the service charge. and mentioned that something is wrong and will top the oil off at no charge in the future. last month in november i took a short trip to tucson az to visit family the oil light came on once again mileage 10,079 i brought the car into jim click mazda tucson and after several hours i got the car back. they had topped off the oil with no charge. i asked how low the oil was. the service man quickly said just a little low under a quart. i didn't want to argue with him- but i checked the oil stick, and it was below a quart and i know a light most likely won't come on without it being at least a quart low."
Components Involved: ENGINE
Date of incident: 2023-06-04

Complaint:
"using a quart of oil every 1,500 miles. known oil consumption issue with the 2021 mazda cx 30 turbo 2.5 engine"
Components Involved: ENGINE
Date of incident: 2024-03-12

Complaint:
"the low oil level light/sensor came on before it was time to get an oil change (the recommended 4600 miles). this is super dangerous as it can cause major engine issues. i took it to the dealership and the dealership stated "they are having problems with these cars-they are burning too much oil so there is going to be a replacement valve once they have one made and you'll need to come back in to have it replaced -it will be a big job since it's part of the engine"."
Components Involved: ENGINE
Date of incident: 2023-03-10

Recalls for the 2021 Mazda CX-30

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"mazda north american operations (mazda) is recalling certain 2020-2021 cx-30 vehicles. when fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope."
Consequence:
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy:

Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.

Component(s) Involved: STRUCTURE > BODY > HATCHBACK/LIFTGATE
Date of incident: 2021-02-18

MAZDA Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

MAZDA ranks 16 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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