2014 Mazda MAZDA3 - Ratings, Complaints and Recalls

"there is currently a recall for 2014 mazda 3 hatchbacks due to a faulty rearview back-up camera, but the dates are too limited. production dates start in dec 2013, but my particular vehicle was manufactured before that and still has the defective camera/mount. my car is in the shop getting fixed now for $1380 + tax, and should have been covered by the safety recall."

"i was informed that i have a recall on my vehicle when i tried to put it on turo. the manufacturer never reached out to.let me know. i live in hawaii on the big island and we no longer have a mazda dealership so i contacted mazda customer service for help getting repaired. they said i had to pay for the repair myself and file for reimbursement. when i went to kia in kona to see if they would repair it, they explained the manufacturer is supposed to take care of recalls at no cost to me. please help."

"temperature control link slips out of place when turning climate control knob. this is 100% a safety issue when you can’t see out of your windshield because you can’t defrost your windshield. there are no warning lights."

"about a month ago i got into my vehicle and noticed a corner of my infotainment screen was cracked. the cracking is internal and seems to spider around the corner. it cannot be felt externally in any way. doing some research, i came across multiple other owners displaying similar problems. i was also able to find service alert no. sa-008/18 which pertained to the same issue even labeling it as (spider cracking). calling mazda's customer experience department, i was informed (and knew) that a service alert is not a recall. while this is true it is something that occurs due to normal temperature changes in a product (vehicle) that should be able to withstand such conditions. i was also informed that the service alert did not include my vin even though my vehicle is inside the year, make, and model the service alert pertains to. i was encouraged to reach out to nhtsa if i had further concerns. while the spider cracking was more of an aesthetic issue since then i have noticed the infotainment will often rapidly change through various menus and apps. this causes both a sudden distraction to the driver as well as potentially making unknown changes to the vehicle systems maintained through the infotainment package. while my wife was driving the vehicle last week and trying to use the navigation, she was consistently having the directions break up and display change causing her to need to pull over. given that both the aesthetic cracking and the menu/apps changing problems began at the same time it seems that the internal crack may have thrown off some pressure/contact the display relies on. the vehicle is available for inspections upon request. aesthetic problem was seen by the dealer on july 7, 2021 however the function changes were not observed until just after."

"my in car monitor is cracking at the screen and will not turn on. it has been this way for several months. the dealership told me it would cost thousands. i did nothing to the system it just does not work. this is a big problem. i see there are recalls for canada vehicles with the same problem but my vin is not included."

"i was driving on the interstate when i heard a very loud explosion. i looked up and the center of my sunroof was gone. there was a little glass in the car, but most of the glass exploded outward. the glass in the car consisted of small shards. fortunately no one was with me so no injuries."

"it appears the mazda computer electronics trigger auto defaltion of tires after hitting a road hazard on the road. it has happened more than once and i had to replace my tires multiple times.. once at 35 mph and other at 44 mph approx"

"the glass sunroof spontaneously exploded while we were driving 65mph in lane on a straight section of i-476 between allentown and quakertown pa at 11am on december 31, 2019, constant 40 temp, no recent change in altitude, not near an overpass or close to other traffic. no indication that anything struck the vehicle from any direction. sounded like a shotgun blast. my wife and i were showered with broken glass.terrifying and extremely dangerous, but we were able to exit the highway safely. subsequently read the 2017consumer reports article on such events - turns out this is a thing. insurance covered repair, we were out only the deductible. repair took three weeks. we can provide documents if you like."

"the infotainment screen has spider cracks in 2 corners that are starting from the sealed inside of screen. it is spreading and according to the internet blogs happening to other mazda's. see attached photos. the screen has not been damaged and most of the changes happen when i use the command knob and not touching the screen."

"there are reports online that mazda3 2014-2016 has a defective infotainment system. screen blacks out and plays one radio station or touchscreen malfunctions. all mazda dealers in houston do not speak of fixing this for free . but throughout mazda forums across the u.s. some people have this equipment replaced for free as mazda knows this is a problem on such vehicle models and years."