2018 Chevrolet SILVERADO 3500 - Ratings, Complaints and Recalls

The 2018 Chevrolet Silverado 3500 PU/RC 4WD has not received an overall safety rating from the National Highway Traffic Safety Administration (NHTSA). This lack of an overall safety rating indicates that there is insufficient crash test data available for this particular model.

One positive aspect of this vehicle is that it comes with standard electronic stability control, which is designed to help drivers maintain control in slippery conditions or during emergency maneuvers. However, it does not have a forward collision warning system. It does offer an optional lane departure warning system, which can help prevent accidents by alerting the driver when the vehicle drifts out of its lane without signaling.

In terms of reported issues, there have been 17 complaints filed for this model. Additionally, there have been 5 recalls issued for various components of the vehicle. It is important for owners to address these recalls promptly to ensure the safety and functionality of their Chevrolet Silverado 3500.

Top stats at a glance

Complaint Count

17

Recall Count

5

Investigation Count

0

Safety Rating

Not Rated

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Safety Features

2018 Chevrolet Silverado 3500 PU/RC 4WD Safety Features

Here are the safety features that come as standard on the 2018 Chevrolet Silverado 3500 PU/RC 4WD

Electronic Stability Control (ESC)

ESC is an advanced safety feature in vehicles designed to help drivers maintain control during challenging driving conditions. By continuously monitoring various factors such as steering angle, vehicle speed, and individual wheel speeds, ESC can detect and reduce the risk of skidding or loss of control. It achieves this by automatically applying brakes to specific wheels to stabilize the vehicle.

Standard
Forward Collision Warning (FCW)

Forward Collision Warning (FCW) is a safety feature in vehicles that helps prevent frontal collisions by alerting the driver of an imminent collision with a vehicle or obstacle ahead. Using sensors such as radar or cameras, FCW monitors the distance and speed of vehicles in front, and if it detects a potential collision, it provides visual and/or auditory warnings to prompt the driver to take evasive action.

No
Lane Departure Warning (LDW)

Lane Departure Warning (LDW) is a safety feature in vehicles that alerts drivers when their vehicle unintentionally drifts out of its lane without signaling. Utilizing cameras or sensors to monitor lane markings on the road, LDW detects when the vehicle crosses these lines and triggers visual, auditory, or haptic alerts to notify the driver of potential lane departure.

Optional

2018 Chevrolet Silverado 3500 PU/RC 4WD Safety Ratings

Here we have the crash and rollover ratings for the 2018 Chevrolet Silverado 3500 PU/RC 4WD Where possible we've included the ratings for the oldest and latest models of this car so you can compare how the safety ratings have changed over time.

Frontal Crash Ratings

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Test 2009 Score 2018 Score 2019 Score
Overall Front Crash Rating Not Rated Not Rated Not Rated
Front Crash Driver Side Rating Not Rated Not Rated Not Rated
Front Crash Passenger Side Rating Not Rated Not Rated Not Rated

Side Crash Ratings

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Test 2009 Score 2018 Score 2019 Score
Overall Side Crash Rating Not Rated Not Rated Not Rated
Side Crash Drivers Side Rating Not Rated Not Rated Not Rated
Side Crash Passenger Side Rating Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Front Not Rated Not Rated Not Rated
Combined Side Barrier Pole Rating - Rear Not Rated Not Rated Not Rated
Overall Side Barrier Rating Not Rated Not Rated Not Rated

Rollover Ratings

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Test 2009 Score 2018 Score 2019 Score
Rollover Rating Not Rated Not Rated Not Rated
Rollover Possibility % 0% 0% 0%
Dynamic Tip Result
Side Pole Crash Rating Not Rated Not Rated Not Rated

Complaints for the 2018 Chevrolet SILVERADO 3500

This chart show the number of complaints for each car component. A Higher number of complaints could indicate that this car might have a common fault. Something to look out for when purchasing one.

Component Complaints

Choose a component to see what complaints people have made about them.

Complaint:
"tl* the contact owns a 2018 chevrolet silverado 3500. the contact received a recall notice for nhtsa campaign number: 19v328000(engine). after contacting reliable chevrolet (9901 coors blvd, albuquerque, nm) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: ENGINE
Date of incident: 2019-01-06

Complaint:
"tl* the contact owns a 2018 chevrolet silverado 1500. the contact received notification of nhtsa campaign number: 19v328000 (engine). the vehicle was taken to martin chevrolet buick gmc (420 w southline st, cleveland, tx 77327, (281) 592-2644) to be serviced. the contact stated that the dealer did not complete the recall repairs as described in the manufacturer's remedy. disconnected instead of being replaced. the manufacturer was made aware of the failure and did not assist. the approximate failure mileage was 12,000 and continues to be ongoing milage now - 15,000.*bf*jb"
Components Involved: ENGINE
Date of incident: 2021-01-04

Complaint:
"tl* the contact owns a 2018 chevrolet silverado 3500. the contact received notification of nhtsa campaign number: 19v328000 (engine); however, the part to do the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. a dealer was not contacted. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect."
Components Involved: ENGINE
Date of incident: 2021-04-05

Recalls for the 2018 Chevrolet SILVERADO 3500

Component Recalls

Choose a component to see what recalls people have made about them.

Recall:
"general motors (gm) is recalling certain 2017-2018 chevrolet silverado 2500 and 3500 and gmc sierra 2500 and 3500 trucks. the front seat belt retractor assemblies were built with the incorrect torsion bar. as such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 209, "seat belt assemblies.""
Consequence:
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy:

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Component(s) Involved: SEAT BELTS > FRONT > RETRACTOR
Date of incident: 2017-09-14

CHEVROLET Overall Complaint Ranking

This table shows the ranking of car manufacturers when it comes to most complaints and recalls. The manufacturer with the most complaints is at the top. However this doesn't necassarily mean they should be avoided. Some manufacturers might just have more popular or affordable cars which a lot of people have bought. Which means there's more scope for a complaint to be made. Use the ranking table below as a part your wider research into buying a car.

CHEVROLET ranks 2 out of 44 in the complaints ranking table.

Manufacturer Complaint Count Recall Count Ranking
FORD 208,358 3,259 1
CHEVROLET 111,306 2,082 2
TOYOTA 81,019 1,852 3
HONDA 61,937 1,268 4
NISSAN 56,226 930 5
DODGE 45,756 827 6
HYUNDAI 44,150 649 7
GMC 34,441 1,410 8
KIA 29,832 501 9
CHRYSLER 27,698 254 10
TESLA 26,230 730 11
BMW 24,890 1,877 12
VOLKSWAGEN 23,125 829 13
MERCEDES-BENZ 19,066 2,925 14
SUBARU 18,513 703 15
MAZDA 10,599 364 16
PONTIAC 10,430 138 17
CADILLAC 9,434 444 18
AUDI 7,865 1,093 19
BUICK 7,851 279 20
SATURN 7,672 84 21
MERCURY 7,374 135 22
LEXUS 6,373 408 23
LINCOLN 5,897 423 24
ACURA 5,722 382 25
MINI 5,585 366 26
INFINITI 4,000 187 27
MITSUBISHI 3,912 397 28
VOLVO 3,875 727 29
PORSCHE 2,646 1,231 30
SUZUKI 2,272 123 31
FIAT 2,205 80 32
SAAB 1,536 76 33
JAGUAR 1,195 198 34
SMART 528 17 35
GENESIS 436 42 36
ISUZU 249 37 37
ALFA ROMEO 161 37 38
MASERATI 76 46 39
BENTLEY 46 159 40
POLESTAR 42 2 41
LUCID 14 6 42
CODA 4 2 43
MAYBACH 0 0 44

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